At Supportive Directions, we strive to simplify the insurance reimbursement process for you. Here's how it works:

1. When you start treatment, you'll provide us with your insurance details.

2. You'll pay for each session directly using a credit card.

3. We'll handle the submission of out-of-network claims on your behalf.

4. In approximately 2-4 weeks, pending your specific out-of-network insurance benefits, you'll receive a reimbursement check from your insurance provider.

Typically, insurance companies reimburse between 60% to 80% of your treatment expenses.

To get a clear picture of your out-of-network benefits, we suggest using Nirvana, an online tool that calculates these benefits for you. This will help you understand how much you can expect to be reimbursed by your insurance company.

Our aim is to make therapy accessible and the payment process as smooth as possible, allowing you to focus on your mental health journey without the added stress of navigating insurance claims.

Due to the variable nature of out-of-network insurance benefits and sliding scales, the best way to determine your fee is to contact us here directly.

We strive to meet people where they are at and are excited to connect with you soon!

Services are provided based on the needs and presences of the client and the availability of the clinicians. In office services are located at 154 West 70th Street and virtual sessions are held through Simple Practice, our HIPAA compliant software.